HelpYa

For bars, pubs, cocktail bars and beer gardens

The next round comes when the guest wants it.

One contact point on the table or bar counter (a small NFC sticker with QR code) is all it takes: the guest holds their phone to it, orders and pays – your team sees the order instantly and can focus on mixing and serving. No app.

  • No app
  • No phone number
  • Servers in Germany
Mobile Wednesday 30 September 12:41 N Night Owl Bar 5 min ago No. 31: being mixed N Your drinks are ready now Night Owl Bar · Please collect at the bar.

Guests waiting for service

If you can't wave someone over, you don't order a second round.

Three deep at the bar

At peak times it backs up – and your team is busy taking payments.

Settling up takes time

At the end of the night, everyone wants to pay at once.

Why HelpYa for Bar & pub

More revenue: guests order the next round themselves – the team mixes instead of taking payments.

1

More rounds per evening

Guests order as soon as they're thirsty – not only when someone happens to pass by. Those who don't have to wait order more often.

2

Team behind the bar, not at the till

Taking orders and settling up happen on the guest's phone. Your team makes the drinks and serves them.

3

No checkout bottleneck

Anyone who pays online has already paid – no waiting for the bill at the end of the night.

4

Convenience for your guests

Order from the seat, menu in 7 languages, pay with Apple Pay or Google Pay – no queuing at the bar.

How it works

Ordering from the seat – your team mixes instead of taking payments. In 5 steps.

No waving, no queuing at the bar, no app. Just your guest's phone.

  1. HelpYa · Table 5 Table 5 opening …
    1

    Hold phone to the table

    A HelpYa contact point is attached to the table or standing table. Hold the phone to it – also works via QR code.

  2. Drinks Aperol Spritz €8.50 + Pilsner 0.4 l €4.20 + Gin & tonic €9.00 + Nachos €6.50 + Next · 2 drinks
    2

    Choose a drink

    The menu opens by itself – in 7 languages, with allergens. Tap, and it's in the basket.

  3. Pay 2× Gin & Tonic18.00 1× Nachos6.50 Total€24.50 Apple Pay Google Pay Card or pay on site
    3

    Pay

    With Apple Pay, Google Pay or card. Or on site – you decide what you offer.

  4. Bar T 3 Done T 5 Done T 8 Done
    4

    The bar sees it instantly

    The order appears on the tablet behind the bar – with the table. Mixed and ready: tap.

  5. 12:41 Ya HelpYa Order 17 is ready Please collect at the bar
    5

    Table service or pick-up

    Your team brings it to the table – or the phone says: “Please collect at the bar”.

Menu in minutes

From a photo, PDF or your website – you just check prices and allergens.

Guests without a phone

Order at the bar as usual. HelpYa is an additional option.

For you

Ready in 3 steps. In just a few minutes.

  1. 1

    Create account

    Takes one minute. Free, no payment details – you start on the free plan.

  2. 2

    Sign in a tablet or phone

    Behind the bar: scan the QR code once – the device stays signed in. No new device needed.

  3. 3

    Put up the sign – done

    You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.

Features for Bar & pub

What HelpYa brings to the table

Order and pay from the seat

Menu on the phone, pay with Apple Pay, Google Pay or card – or on site as usual.

Table service or pick-up

You decide: your team brings the drinks to the table, or the guest's phone alerts them when they can collect them at the bar.

Menu in 7 languages

Translated automatically, with allergens – created from a photo, PDF or website.

No app, no hardware

Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.

You see whether the notification arrived

If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.

Data-minimal

No names, no phone numbers, servers in Germany.

New at HelpYa

Live waiting time on their phone. Safety included.

New

Live waiting time on their phone

After tapping, the estimated waiting time appears below the number – with a digital menu, it already shows in the menu and basket. Calculated from previous orders, preparation time, staffing and time of day; HelpYa learns with every order.

New

A safe place for your guests

Anyone who feels harassed doesn't have to go to the bar first: via the contact point on the table, the guest can discreetly call for help, optionally with location and a distinguishing feature. Your team sees the alert instantly, nobody else does. The digital complement to code-word campaigns at the bar. If someone on your team feels threatened, a silent alarm is triggered: nothing visible happens in the venue, colleagues and the owner are notified quietly, the owner and security service by text message. The emergency number is always one tap away. Included at no extra cost.

More rounds

Order as soon as thirst strikes

In a bar, it's all about the moment: anyone who has to wait for service often skips the next round. With HelpYa, the guest orders straight from their seat via the contact point on the table or at the bar, pays on their phone, and your team sees the order instantly on the tablet behind the bar.

No more taking payments and orders – your team takes care of drinks and guests.

Setup

Menu from photo, PDF or website

HelpYa creates your digital drinks menu automatically – with prices, allergens and translations into 7 languages. The money goes straight to you via your own payment account. Learn more under Order & Pay at the table.

Price

Simple and predictable

You start on the free plan: 20 numbers per month, free forever – nothing becomes chargeable without your consent. Unlimited costs €15 plus VAT per month per location, can be cancelled monthly – each branch needs its own plan; framework agreements are available for chains. The first NFC contact point is free, additional ones are available at cost price (currently €5 plus VAT each, including shipping), in your own design on request. The counter sign and the table cards with QR code to print yourself remain free. Order & Pay: the module is free; only online payments incur 1 % per order (minimum €0.10, maximum €0.50). Paying on site is free of charge.

Ready to go in 5 minutes

Sign up today, start right away

No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.

  1. Create accountBusiness name, email, password – no payment details
  2. Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
  3. Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
  • Start for free on the free plan
  • Can be tested alongside your current process
  • Cancel at any time

Prefer a personal touch

We'll get in touch

Leave your details – we'll call or write to you and set up your account together with you.

Frequently asked questions

Quick answers

What about guests without a smartphone?

They order from your team as usual. HelpYa is an additional option, not an obligation.

Does my customer have to install an app?

No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.

Do I need new hardware?

No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.

What data does HelpYa store?

No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.

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