For hair salons, barbershops, beauty & nail studios
No more crowded waiting area – your customers grab a coffee.
Walk-in customers take a queue number on their phone and are free to move around. Shortly before it’s their turn, HelpYa notifies them on their phone.
- No app
- No phone number
- Servers in Germany
Cramped waiting area
People waiting sit between the chairs and the till – uncomfortable for everyone.
Customers walk away
If people don’t know how long it will take, they would rather go elsewhere.
Constant questions
“How much longer?” – and your team is interrupted.
Why HelpYa for Hair & beauty
Walk-in customers stay – people who can wait freely don’t go to the competition.
Keep more walk-in customers
Anyone who sees their turn coming and can run errands in the meantime will stay.
No idle chairs
With advance notice, customers are back on time when a chair becomes free.
A calmer salon
No crowded waiting area, no “How much longer?” questions.
Convenience for your customers
Grab a coffee, go shopping, make a call – the phone alerts them in time.
How it works
No more crowded waiting area. In 5 steps.
For walk-in customers without an appointment. No app, no phone number.
- 1
Hold the phone to reception
A small HelpYa contact point is fitted at reception. Hold the phone to it – or use the QR code.
- 2
Queue number on the phone
The customer sees their number. No app, no name, no phone number.
- 3
Grab a coffee instead of waiting
The customer is free to go – to the bakery, to the shop next door. Your waiting area stays clear.
- 4
Heads-up shortly before
With one tap: “It’s your turn in about 10 minutes”. So the customer is back on time.
- 5
It's your turn!
Chair free: tap the number – the phone alerts. If it didn’t get through, HelpYa shows you.
Overview at reception
Who has been waiting and for how long? All on one tablet or phone.
Customers without a phone
Issue a number “without phone” and call it as usual.
For you
Ready in 3 steps. In just a few minutes.
- 1
Create account
Takes one minute. Free, no payment details – you start on the free plan.
- 2
Sign in a tablet or phone
At reception: scan the QR code once – the device stays signed in. No new device needed.
- 3
Put up the sign – done
You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.
Features for Hair & beauty
What HelpYa brings to the table
Advance notice
With one tap: “It’s your turn in about 10 minutes” – the customer is back on time.
Keep more walk-in customers
Waiting time becomes useful instead of annoying.
Overview for the team
Who’s next? On a tablet or phone.
No app, no hardware
Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.
You see whether the notification arrived
If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.
Data-minimal
No names, no phone numbers, servers in Germany.
New at HelpYa
Live waiting time on their phone.
Live waiting time on their phone
Right after tapping, the customer sees how many people are ahead and roughly how long it will take – always as a range. HelpYa takes into account staffing, the time of day and your business’s experience, and learns with every call. A “Your turn in 10 min” from your team always takes priority.
Walk-in customers
Take a number, grab a coffee, back on time
Especially at barbershops and hair salons without appointments, the waiting time decides whether walk-in customers stay. With HelpYa, customers take a queue number on their phone at the entrance and can see their turn coming – instead of sitting in a cramped waiting area. Shortly before it’s their turn, you let them know with one tap: “It’s your turn in about 10 minutes.”
For your team this means fewer questions, fewer interruptions and a calmer salon.
Simple
No booking software, no app
HelpYa does not replace your appointment book – it complements it for customers without an appointment. A contact point at reception (a small NFC sticker with QR code) and a tablet or phone for the overview are all you need. More about calling systems in our Guides.
Price
Simple and predictable
You start on the free plan: 20 numbers per month, free for good – nothing becomes chargeable without your consent. Unlimited costs €15 plus VAT per month per location and can be cancelled monthly – each branch needs its own plan, and there are framework agreements for chains. The first NFC contact point is free, more are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish. The counter sign and the table cards with QR code for printing yourself remain free.
Ready to go in 5 minutes
Sign up today, start right away
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
- Create accountBusiness name, email, password – no payment details
- Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
- Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
- Start for free on the free plan
- Can be tested alongside your current process
- Cancel at any time
Frequently asked questions
Quick answers
Does my customer have to install an app?
No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.
Do I need new hardware?
No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.
What data does HelpYa store?
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
More industries
HelpYa for your industry
Food service & hotelsRestaurant, bar, bakery, hotel
HealthMedical practice, vet, hospital
Services & retailHair salon, precious metals dealer, trade fair stand
Garages & tradesCar repair shop, repair & pick-up trades
Your industry isn't listed yet?
We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.