For restaurants with a waitlist
Your guests wait wherever they like – not in the entrance.
Instead of bulky table pagers: the guest holds their phone to the contact point at reception (a small NFC sticker with QR code), goes for a drink – and is notified as soon as their table is free.
- No app
- No phone number
- Servers in Germany
Crowded entrance
People waiting block the door and the cloakroom – and eventually leave altogether.
Calling out names
In a noisy restaurant, nobody hears their name.
Expensive table pagers
Large devices that have to be found, charged and cleaned.
Why HelpYa for Restaurant waitlist
Keep more guests: those who can wait freely don't go elsewhere.
Fewer walk-outs
Guests without a reservation wait at the bar or outside instead of in the entrance – and stay rather than moving on.
Revenue while they wait
Guests waiting at your bar are already ordering an aperitif.
A calm reception
No calling out names, no writing down phone numbers, no crowding at the door.
Convenience for your guests
With “Table free in about 10 minutes”, guests know where they stand – and come back on time.
How it works
A waitlist without the crush. In 5 steps.
No slips of paper, no calling out names, no table pagers. Just your guest's phone.
- 1
Hold the phone to reception
A small HelpYa contact point is attached at reception. Hold the phone to it – done. Also works via QR code.
- 2
The guest is on the list
They see their queue number on their phone. No app, no name, no phone number.
- 3
Wait wherever they like
At the bar, outside, on a walk. Nobody stands in the entrance any more.
- 4
Table free? Tap.
Your team sees everyone waiting on the tablet. Table free: tap the number, confirm – done.
- 5
The phone alerts them
The guest comes back. If the alert didn't get through, HelpYa shows you – then simply call them.
Give advance notice
“Your table will be free in about 10 minutes” – with one tap. Your guests come back on time.
Guests without a phone
Issue a number “without phone” and call it out as usual.
For you
Ready in 3 steps. In just a few minutes.
- 1
Create account
Takes one minute. Free, no payment details – you start on the free plan.
- 2
Sign in a tablet or phone
At reception: scan the QR code once – the device stays signed in. No new device needed.
- 3
Put up the sign – done
You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.
Features for Restaurant waitlist
What HelpYa brings to the table
Advance notice
“Your table will be free in about 10 minutes” – your guests come back on time.
Overview at reception
Who has been waiting and for how long? All on one tablet or phone.
No phone numbers
No writing things down, no text message costs, no data protection questions.
No app, no hardware
Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.
You see whether the notification arrived
If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.
Data-minimal
No names, no phone numbers, servers in Germany.
New at HelpYa
Live waiting time on their phone. Safety included.
Live waiting time on their phone
On the waitlist, the guest sees how many people are ahead of them and roughly when their table will be free – as a range, calculated from how quickly tables free up at your place. Your advance notice always takes priority.
Safety for guests and team
Guests can discreetly call for help via the contact point if they feel threatened or harassed – your team sees the alert instantly on all screens and phones. If someone on your team feels threatened, a silent alarm is triggered: nothing visible happens in the venue, colleagues and the owner are notified quietly, the owner and security service by text message. The emergency number is always one tap away. Included at no extra cost.
At reception
How the digital waitlist works
No free table? Your guest holds their phone to the contact point at reception or scans the QR code, and they're on the waitlist – no name, no phone number. On the tablet you see who has been waiting and for how long. When a table becomes free, tap the number and the guest's phone alerts them.
With advance notice, you can let them know earlier: “Your table will be free in about 10 minutes”. That way, guests can have a drink at the bar or take a walk and still come back on time.
Instead of table pagers
Why table pagers are a thing of the past
Classic table pagers are large, need charging and cleaning, and still go missing. With the digital alternative, guests use their own phone – you don't manage any devices. Our cost comparison shows how the costs differ.
Price
Simple and predictable
You start on the free plan: 20 numbers per month, free for good – nothing becomes chargeable without your consent. Unlimited costs €15 plus VAT per month per location and can be cancelled monthly – each branch needs its own plan, and there are framework agreements for chains. The first NFC contact point is free, more are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish. The counter sign and the table cards with QR code for printing yourself remain free.
Ready to go in 5 minutes
Sign up today, start right away
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
- Create accountBusiness name, email, password – no payment details
- Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
- Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
- Start for free on the free plan
- Can be tested alongside your current process
- Cancel at any time
Frequently asked questions
Quick answers
Do I need reservation software?
No. HelpYa doesn't replace your reservation system; it manages the waitlist for guests without a reservation.
Does my customer have to install an app?
No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.
Do I need new hardware?
No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.
What data does HelpYa store?
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
More industries
HelpYa for your industry
Food service & hotelsRestaurant, bar, bakery, hotel
HealthMedical practice, vet, hospital
Services & retailHair salon, precious metals dealer, trade fair stand
Garages & tradesCar repair shop, repair & pick-up trades
Your industry isn't listed yet?
We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.