For cobblers, alteration tailors, dry cleaners & phone repair
Ready? Your customer knows straight away – even after three days.
When dropping off, the customer holds their phone to the contact point (a small NFC sticker with QR code) and gets their order number. As soon as the order is ready, you tap once – and they’re notified.
- No app
- No phone number
- Servers in Germany
“Is it ready yet?” calls
They interrupt your work – often several times per order.
Forgotten pick-ups
Finished orders sit on the shelf for weeks.
Paper chaos
Pick-up slips get lost, phone numbers are illegible.
Why HelpYa for Repair & pick-up trades
No more “Is it ready yet?” calls – and a pick-up shelf that empties faster.
No interruptions
Customers learn on their phone that their order is ready – the phone stays quiet.
Picked up sooner, paid sooner
Those who are notified straight away pick up sooner. The shelf frees up, the money comes in sooner.
Less paperwork chaos
No illegible phone numbers, no lost pick-up slips.
Convenience for your customers
No chasing, no wasted trips – the message arrives when it’s ready.
How it works
Ready for pick-up? The customer knows straight away. In 5 steps.
For cobblers, tailors, dry cleaners, repairs. No phone numbers, no SMS costs.
- 1
When dropping off: hold the phone to it
A small HelpYa contact point is mounted on the counter. Hold the phone to it – or use the QR code.
- 2
Order number on the phone
The customer sees their order number. It’s valid until pick-up – even for days.
- 3
No more chasing
The customer doesn’t have to call asking “Is it ready yet?”. You work in peace.
- 4
Ready? Tap.
All open orders on the tablet. Order ready: tap the number, confirm.
- 5
The customer is notified
The phone alerts them. The customer picks up – your pick-up shelf empties faster.
Customers without a phone
Create the order “without phone” and let them know as usual.
Quote
Approval by phone instead of phone tag.
You send the quote to their phone, your customer approves with one tap. No calling, no calling back – and everything is documented traceably.
- 1
Send a quote
On the order, tap “+ Costs (quote)”, choose a PDF from your software or photograph the printout. Enter the amount, optionally a short description – send.
- 2
Your customer is notified
A message on their phone. The order page shows the amount, short description and the original document.
- 3
One tap: approve
“Approve”, “Please call me” or “Decline” – with a message to you if they wish.
- 4
You see it straight away – with proof
The decision appears directly on the order. A proof PDF records when it was sent, opened and approved – with the document’s checksum.
This way you can prove which quote was approved. Kept for 12 months. The quote is not passed on to third parties and not automatically analysed.
For you
Ready in 3 steps. In just a few minutes.
- 1
Create account
Takes one minute. Free, no payment details – you start on the free plan.
- 2
Sign in a tablet or phone
At the counter: scan the QR code once – the device stays signed in. No new device needed.
- 3
Put up the sign – done
You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.
Features for Repair & pick-up trades
What HelpYa brings to the table
Multi-day orders
The number stays valid until it’s picked up – even for days.
No phone number needed
Notification straight to the phone, no SMS costs.
Less shelf space, faster turnover
Customers pick up sooner because they know straight away.
No app, no hardware
Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.
You see whether the notification arrived
If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.
Data-minimal
No names, no phone numbers, servers in Germany.
Over several days
The order number stays valid until it’s picked up
In the repair and pick-up trades, there are often days between drop-off and pick-up: shoes at the cobbler, a jacket at the alteration tailor, a shirt at the dry cleaner, a phone in for repair. HelpYa assigns consecutive order numbers that stay valid until pick-up. When the order is ready, you tap once – and the customer finds out straight away on their phone.
That saves the “Is it ready yet?” calls and empties the pick-up shelf faster, because customers don’t have to ask first.
Data-minimal
No phone numbers, no SMS costs
Instead of writing phone numbers on pick-up slips, the customer taps the contact point. There are no SMS costs, and the data is anonymised after pick-up.
Price
Simple and predictable
You start on the free plan: 20 numbers per month, free for good – nothing becomes chargeable without your consent. Unlimited costs €15 plus VAT per month per location and can be cancelled monthly – each branch needs its own plan, and there are framework agreements for chains. The first NFC contact point is free, more are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish. The counter sign and the table cards with QR code for printing yourself remain free.
Ready to go in 5 minutes
Sign up today, start right away
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
- Create accountBusiness name, email, password – no payment details
- Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
- Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
- Start for free on the free plan
- Can be tested alongside your current process
- Cancel at any time
Frequently asked questions
Quick answers
Does my customer have to install an app?
No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.
Do I need new hardware?
No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.
What data does HelpYa store?
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
More industries
HelpYa for your industry
Food service & hotelsRestaurant, bar, bakery, hotel
HealthMedical practice, vet, hospital
Services & retailHair salon, precious metals dealer, trade fair stand
Garages & tradesCar repair shop, repair & pick-up trades
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We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.