Digital pager · Ordering at the table · Safety – no app
One NFC contact point on the counter, table or reception. Your customers hold their phone to it and know when it's their turn – or order and pay themselves right away.
What HelpYa can do
The customer holds their phone to the contact point, gets their number and sees roughly how long it will take. When it's their turn, their phone alerts them.
For you
For your customers
Guests order and pay on their own phone – at the table, at the counter or from their room. The order appears instantly in the kitchen or at the bar.
For you
For your guests
Using the same contact point, a guest can discreetly get help. Anyone on the team in danger can trigger a silent alarm.
For you
For guests and team
How it works
Hold the phone to the contact point or scan the QR code. No app.
The customer sees their number and roughly how long it will take.
They wait wherever they like – at the bar, outside, in the café next door.
On your tablet or phone: one number, one tap.
The customer comes exactly when it's their turn.
The guest holds their phone to the contact point on the table.
Menu in their language, with allergens.
Apple Pay, Google Pay, card – or on site as usual.
The order appears instantly; marking it ready takes one tap.
The guest is notified – or you bring it to the table.
The same contact point – the page has a “Help” option.
Hold “Alert staff”. The emergency number is always visible.
Red alert with location on all screens until someone responds.
Anyone threatened behind the counter presses the logo for 3 seconds: a text message goes to the owner or security service – nothing visible happens in the shop.
The pictures show simplified HelpYa screens. Each industry page shows the process again, specifically for that industry.
Industries
We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.
Ready to go in 5 minutes
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
Frequently asked questions
No. Holding the phone to the contact point or scanning the QR code is all it takes – on iPhone and Android.
No. An existing tablet or phone with a browser is enough; it is signed in with a single QR scan.
You issue a number “without phone” and call it out as usual – the pick-up display shows all ready numbers.
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
The free plan with 20 numbers per month stays free for good. Unlimited, HelpYa costs €15 plus VAT per month per location and can be cancelled monthly; each branch books separately, chains receive a quote with a framework agreement. The first contact point is free, additional ones are available at cost price.
In about 5 minutes: create an account, sign in your tablet or phone via QR code, print the sign. The contact point arrives by post.
As far as your customer’s phone has reception – there is no radio range limit as with classic pagers.
Yes. With Order & Pay, the contact point opens your menu. Guests pay with Apple Pay, Google Pay or card via your own Stripe account – or as usual at your till.
No. A photo of the menu, a PDF or your website is enough – HelpYa imports dishes and prices, you just check them.
No. Guests can discreetly alert your team via HelpYa; the emergency number is always one tap away on the help page.