For exhibitors at trade fairs and industry shows
No visitor is lost because nobody is free right now.
At the stand, the visitor holds their phone to the contact point (a small NFC sticker with QR code), chooses their topic and takes a ticket. They carry on through the hall – and their phone alerts them as soon as someone from your team has time for them. No app, in 7 languages.
- No app
- No phone number
- Servers in Germany
Visitors move on
When the whole stand team is busy in conversations, hardly anyone waits long. Those who move on rarely come back.
Nobody knows who wants what
Sales, technical, press, applicants: often it only becomes clear in the conversation who the right contact would have been.
Contacts on scraps of paper
After the fair, there is no overview of who wanted what and how important the conversation was.
Why HelpYa for Trade fair stand
No visitor is lost because nobody is free right now – and after the fair you know who wanted what.
Visitors come back
Anyone with a ticket carries on through the hall and comes back when their phone alerts them.
The right contact person
Sales and technical each see who is waiting for them and what they want.
Clean follow-up
Topics, notes, rating and voluntary contacts as Excel – deleted after 90 days.
For international fairs
Visitors use HelpYa in 7 languages, without an app.
How it works
A ticket instead of waiting at the stand. In 5 steps.
No app, in 7 languages. Contact details only if the visitor leaves them.
- 1
Phone to the contact point at the stand
A small contact point is mounted at the stand – on the counter, the banner or the exhibit. A QR code works too.
- 2
Choose a topic
Products, prices, technical, project, partnership, press or careers – the visitor taps what they want.
- 3
Ticket and waiting time on the phone
The visitor sees how many people are ahead and roughly how long it will take – and carries on through the hall.
- 4
Your team gets the right person
The board shows who is waiting and what they want – split into sales and technical.
- 5
The phone alerts them
As soon as someone is free: tap – the visitor comes to the stand.
Give advance notice
“Someone will be with you in about 10 minutes” – with one tap. The visitor plans their route through the hall.
The whole stand team
Everyone on the stand uses HelpYa – no licence per person.
Contacts & follow-up
After the fair, you know who wanted what.
Contacts only with the visitor’s consent – they can delete them themselves.
- 1
Leave contact details voluntarily
Name, company, email, phone – only if the visitor wants to and consents. They can delete them themselves.
- 2
Quick note and rating
After the conversation: a short note and hot, warm or cold.
- 3
Everything as Excel
Download visitors, topics, notes and contacts as Excel or CSV. Deleted after 90 days.
For you
Ready in 3 steps. In just a few minutes.
- 1
Create account
Takes one minute. Free, no payment details – you start on the free plan.
- 2
Sign in a tablet or phone
At the stand: scan the QR code once – the device stays signed in. No new device needed.
- 3
Put up the sign – done
You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.
Features for Trade fair stand
What HelpYa brings to the table
Topic in advance
Products, prices, technical, project, partnership, press or careers – the visitor chooses on their phone. You customise the options yourself.
Get the right person
Your team sees on the board who is waiting and what they want – split into sales and technical.
Contacts and notes as Excel
Voluntary contact details with consent, a short note and hot, warm or cold after the conversation – all as Excel or CSV.
No app, no hardware
Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.
You see whether the notification arrived
If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.
Data-minimal
No names, no phone numbers, servers in Germany.
New at HelpYa
Live waiting time on their phone.
Live waiting time on their phone
Right after tapping, the visitor sees how many people are ahead and roughly how long it will take – always as a range. HelpYa calculates using the topics ahead, the staffing at the stand and the day’s experience, and learns with every call. An “in 10 min someone will be there” from your team always takes priority.
One pass for the stand
€149 for the whole stand team
Lead apps from trade fairs often cost around €150 per licence and fair, and each additional user costs extra. The HelpYa Trade Fair Pass costs €149 for the whole stand – no matter how many of your team use it.
A trade fair appearance costs exhibitors around €64,000 on average (AUMA, the Association of the German Trade Fair Industry). A visitor who moves on because nobody is free can quickly cost more than the pass.
Privacy
Contacts only with consent
Without consent, HelpYa knows only the visitor’s ticket and topic. If they leave their contact details, HelpYa stores the wording of the consent and the time – and they can delete their data themselves. Everything is deleted after 90 days.
Price
Simple and predictable
The Trade Fair Pass costs €149 plus VAT per stand and fair, for 1 to 5 fair days from the set-up day – with all features and for the whole stand team, with no cost per employee. To try it out before the fair, start on the free plan with 20 tickets per month. The first NFC contact point is free, more are available at cost price (currently €5 plus VAT each, including shipping).
Ready to go in 5 minutes
Sign up today, start right away
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
- Create accountBusiness name, email, password – no payment details
- Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
- Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
- Start for free on the free plan
- Can be tested alongside your current process
- Cancel at any time
Frequently asked questions
Quick answers
Do visitors need an app?
No. Hold the phone to the contact point or scan the QR code – the ticket opens in the browser, in 7 languages.
Do we get the contact details of all visitors?
Only from visitors who voluntarily leave their contact details and give consent. HelpYa doesn’t scan trade fair badges or business cards. For everyone else you see the ticket, topic and your notes.
Can we customise the topics?
Yes. The template includes Products and demo, Prices and quote, Existing customer, Technical question, Project, Partnership, Press and Careers. You can change, delete or add to them.
How long is the data stored?
Tickets, notes and contacts are deleted after 90 days. Download the Excel file beforehand. Visitors can delete their contact details themselves at any time.
Does my customer have to install an app?
No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.
Do I need new hardware?
No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.
What data does HelpYa store?
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
More industries
HelpYa for your industry
Food service & hotelsRestaurant, bar, bakery, hotel
HealthMedical practice, vet, hospital
Services & retailHair salon, precious metals dealer, trade fair stand
Garages & tradesCar repair shop, repair & pick-up trades
Your industry isn't listed yet?
We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.