For car repair shops
Never again “Is my car ready yet?”
When the vehicle is dropped off, the customer holds their phone to the contact point (a small NFC sticker with QR code) and enters their number plate themselves. When the car is ready, they find out straight away – and on request you can remind them later about the MOT and tyre change.
- No app
- No phone number
- Servers in Germany
Endless call-backs
Customers call, mechanics get interrupted, call-backs get forgotten.
Losing touch with customers
There is often a year between two visits – and the next appointment goes elsewhere.
Seasonal business lost
Tyre changes and MOT: whoever sends the first reminder gets the job.
Why HelpYa for Car repair shop
No call-backs, documented approvals – and revenue from MOT and tyre reminders.
Efficient customer management
No calls asking “Is my car ready?” – the customer is notified, your mechanics keep working.
Approvals documented
Quote sent to the phone, the customer approves with a tap – with a PDF record instead of a phone note.
Revenue from MOT and tyre changes
With consent, HelpYa automatically sends MOT reminders and invites customers to a tyre change when the season changes. Whoever sends the first reminder gets the job.
Convenience for your customers
No waiting on hold, no missed call-back – “expected to be ready at 16:00” arrives on their phone.
How it works
Car ready? The customer knows instantly. In 5 steps.
No call-backs between two jobs. No app, no SMS.
- 1
At drop-off: tap the phone
A small HelpYa contact point is fitted at the drop-off desk. Hold the phone to it – a QR code works too.
- 2
Customer enters the number plate
After tapping, the customer types in their number plate – optionally with the month the next inspection is due. Your team can correct it at any time.
- 3
The customer doesn’t need to call
They know: we’ll be in touch. Your phone stays quiet, your team can work undisturbed.
- 4
Advance notice
With one tap: “Expected to be ready in about 60 minutes”.
- 5
Vehicle ready
Tap the job – the customer’s phone alerts them, with the registration number.
MOT and tyre reminders
Customers come back: HelpYa sends reminders for the MOT and the tyre change – see below.
Customers without a phone
Create the job “without phone” and call as usual.
Quote
Approval by phone instead of phone tag.
You send the quote to their phone, your customer approves with one tap. No calling, no calling back – and everything is documented traceably.
- 1
Send a quote
On the order, tap “+ Costs (quote)”, choose a PDF from your software or photograph the printout. Enter the amount, optionally a short description – send.
- 2
Your customer is notified
A message on their phone. The order page shows the amount, short description and the original document.
- 3
One tap: approve
“Approve”, “Please call me” or “Decline” – with a message to the garage if desired.
- 4
You see it straight away – with proof
The decision appears directly on the order. A proof PDF records when it was sent, opened and approved – with the document’s checksum.
This way you can prove which quote was approved. Kept for 12 months. The quote is not passed on to third parties and not automatically analysed.
Win customers back
MOT due? Tyre change? Your customer finds out on their phone.
With one click you stay in touch – no letters, no calls, no SMS costs. Only for customers who agree.
- 1
The customer agrees
With the job, the customer sees their digital vehicle record and decides for themselves: “Yes, remind me about the MOT and tyre change.” They can unsubscribe at any time.
- 2
MOT reminder – automatic
The customer enters the inspection month – or your team does. About four weeks before, your customer’s phone alerts them – automatically.
- 3
Tyre change – one click
In autumn tap “Winter tyres”, in spring “Summer tyres” – all customers who have agreed are notified.
The digital vehicle record and reminders are currently included at no extra charge as a preview version. Without consent, the registration number is deleted together with the job.
For you
Ready in 3 steps. In just a few minutes.
- 1
Create account
Takes one minute. Free, no payment details – you start on the free plan.
- 2
Sign in a tablet or phone
At the counter: scan the QR code once – the device stays signed in. No new device needed.
- 3
Put up the sign – done
You print the sign with the QR code yourself straight away. Your first NFC contact point arrives free of charge by post.
Features for Car repair shop
What HelpYa brings to the table
Digital vehicle record
With the customer’s consent, their vehicle stays saved with its registration number – on the next visit, HelpYa recognises it.
MOT and tyre reminders
MOT/inspection reminder automatically four weeks in advance, tyre change with one click – only to customers who have agreed. Currently included at no extra charge as a preview version, later part of HelpYa Pro.
Advance notice
“Expected to be ready at 16:00” – the customer plans their pick-up.
No app, no hardware
Your first NFC contact point is free, plus a tablet or phone you already have – that's all you need.
You see whether the notification arrived
If no confirmation comes back, HelpYa shows you immediately – then you simply call the number out.
Data-minimal
No names, no phone numbers, servers in Germany.
Ready notification
Car ready – the customer knows instantly
At vehicle drop-off, the customer taps the contact point and enters their registration number themselves. When the car is ready, you tap once and the customer is notified – with the registration number, so there are no mix-ups. With advance notice you let them know early: “Expected to be ready at 16:00.”
This saves your team call-backs between two jobs and saves the customer waiting on hold.
Customer loyalty
MOT reminders for your customers
With the customer’s consent, their vehicle stays saved in the digital vehicle record. HelpYa then automatically sends an MOT reminder in the month before it is due, and when the season changes you invite customers to a tyre change with one click – only customers who have agreed. Without consent, the registration number is deleted together with the job.
Price
Simple and predictable
For garages we prepare an individual quote – depending on whether you only use the ready notification or also the digital vehicle record and reminders. To try it out, there is a permanent free plan with 20 jobs per month. The digital vehicle record and reminders are currently included at no extra charge as a preview version and will later become part of HelpYa Pro.
Ready to go in 5 minutes
Sign up today, start right away
No technician, no POS integration, no minimum term. All you need is a tablet or phone and a printer – we'll post you your first NFC contact point free of charge. More are available at cost price (currently €5 plus VAT each, including shipping), in your own design if you wish.
- Create accountBusiness name, email, password – no payment details
- Sign in a tablet or phonescan a QR code at the counter once, stays signed in permanently
- Put up the counter signprint it, set it up – customers scan; with the NFC contact points a tap is enough
- Start for free on the free plan
- Can be tested alongside your current process
- Cancel at any time
Frequently asked questions
Quick answers
Is this GDPR-compliant?
The registration number is only stored permanently if the customer explicitly agrees on their phone. Without consent, it is deleted together with the job. Consent can be withdrawn and the data deleted at any time with one tap on the digital vehicle record.
Do I need to connect my garage software?
No. The customer enters the number plate after tapping, and your team can correct it on the tablet. Integration with garage software is planned for later.
Does my customer have to install an app?
No. HelpYa uses features already built into iPhone and Android – holding the phone to the contact point or scanning the QR code is all it takes.
Do I need new hardware?
No. Your first NFC contact point for the counter is free, additional ones at cost price (currently €5 plus VAT). For the overview, an existing tablet or phone with a browser is enough – it is signed in with a single QR scan.
What data does HelpYa store?
No names, no phone numbers – only a random identifier, the number and timestamps. The servers are located in Germany.
More industries
HelpYa for your industry
Food service & hotelsRestaurant, bar, bakery, hotel
HealthMedical practice, vet, hospital
Services & retailHair salon, precious metals dealer, trade fair stand
Garages & tradesCar repair shop, repair & pick-up trades
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We develop a tailor-made solution for your industry – built around your processes. Drop us a short note on what you need.